USA – TASER International: TASER Professional Services (2013-10-01)

Published on October 1 2013 by admin

[[SUMMARY / COMMENTS : On its blog, TASER Inc. now offering “TASER Professional Services” to facilitate planning & implementation of TASER solutions particularly adoption of new AXON video cameras, i.e. this will strengthen the interdependence of police work and the corporate agenda. “With TASER, a law enforcement agency is our partner & its success is a direct reflection of our experienced & multi-layered levels of customer service for your wearable technologies.”]]

marketing@taser.com

What makes a great product better? How about a company that offers world class service standing behind it. We’re a company well known for its superior class customer service – & it just got better! We now offer TASER Professional Services to facilitate planning & implementation of TASER solutions. With the help of Professional Services you can anticipate efficient & successful deployment of TASER technology ranging from our suite of Smart Weapons to AXON police cameras & digital evidence management.

Fort Worth (TX), Chesapeake (VA) & Greensboro (NC) police departments (click on the amazing positive press behind these deployments — the proof is in the pudding so to speak) & others have utilized Professional Services onsite support for the launch of their AXON & EVIDENCE.com programs. Following the success of their initial deployments & with the knowledge & expertise of our Professional Services staff these agencies have expanded their programs realizing the full benefits to their communities. The Cambridge University Rialto Police (CA) study effectively confirms the benefits when on-officer cameras are deployed finding a decrease in use of force & a decrease in complaints against officers.

Professional Services consists of a group of highly skilled individuals with in-depth knowledge of all TASER products. Premium Professional Services packages include a dedicated Project Manager who creates a custom project plan to fit an agency’s needs. The agency also receives onsite system configuration & setup along with onsite go-live training & support. There are other benefits, such as subject matter experts who consult on best practices for setup, configuration, policy & overall program performance. More importantly, agency program success is 3 times greater where Professional Services has rendered onsite support, than where they have not!

Additional packages & services are available, including CAD/RMS Integrations & Network or Application Security Assessments, custom-designed to analyze your agency’s information security posture.

With TASER, a law enforcement agency is our partner & its success is a direct reflection of our experienced & multi-layered levels of customer service for your wearable technologies.

http://blog.taser.com/tag/rms/

 

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